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Kiteworks Asks Customers to Shut Down Servers for Six Hours Over Possible Imminent Attack
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Industry & AI News4 min readSeptember 25, 2026

Kiteworks Asks Customers to Shut Down Servers for Six Hours Over Possible Imminent Attack

VT

VTechFusion Team

VTechFusion Technologies

Kiteworks recommended that customers shut down their servers for six hours starting the night of September 25–26, 2026, citing a warning from law enforcement about a possible imminent attack.

The Warning

The company said it received credible threat intelligence from law enforcement that a threat actor might try to target some Kiteworks customer systems. Out of caution, it notified customers directly and recommended a precautionary shutdown while it and its law-enforcement partners investigated.

The Window

The recommended shutdown ran from 4 a.m. to 10 a.m. Saturday Central European time — 10 p.m. Friday to 4 a.m. Saturday on the US East Coast.

No Compromise Found

Kiteworks said there was no known compromise of its own systems and that all known vulnerabilities were addressed in release 9.5.1, describing the advisory as preventative. On Monday it brought all hosted customer systems back online after finding no evidence of compromise or suspicious activity.

Could You Shut Down for Six Hours?

File-transfer platforms have been a favorite ransomware target, which is why a vendor would ask for something this drastic. Every business should know which systems it could take offline on short notice, who makes that call, and how customers would be told.

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Frequently Asked Questions

Why did Kiteworks ask customers to shut down servers?

It received threat intelligence from law enforcement that an attacker might target some customer systems, and recommended a precautionary six-hour shutdown.

Were Kiteworks systems breached?

The company said there was no known compromise and later found no evidence of compromise or suspicious activity.

Which version fixes known vulnerabilities?

Kiteworks said all known vulnerabilities are addressed in release 9.5.1.

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