Cloud Management & Support
Your Cloud, Managed 24/7 By People Who Know It End-to-End
Running cloud infrastructure reliably requires constant monitoring, proactive optimisation, and fast incident response. VTechFusion's managed cloud service covers AWS, Azure, and GCP — giving your engineering team a reliable operations partner without the overhead of building an internal SRE function.
99.9%
Managed Uptime SLA
< 15m
Incident Response Time
24/7
Monitoring Coverage
30%
Avg Cost Reduction After 6 Months
Your Cloud, Managed 24/7 By People Who Know It End-to-End
Running cloud infrastructure reliably requires constant monitoring, proactive optimisation, and fast incident response. Our managed cloud service covers AWS, Azure, and GCP — giving your engineering team a reliable operations partner without the overhead of building an internal SRE function.
We detect and resolve issues before they impact users — not after tickets start arriving. Every change follows a tested process, and every incident is followed by a full post-mortem to prevent recurrence.
- 99.9% managed uptime SLA with 24/7 monitoring coverage
- P1 incident response within 15 minutes — on-call SRE team
- Predictable monthly cost — cloud optimisation included in the service
- Monthly reporting and quarterly architecture reviews
99.9%
Managed Uptime SLA
Cloud Management & Support Capabilities
A complete suite — from initial workflow mapping through to production deployment and ongoing optimisation.
Infrastructure Monitoring
Real-time monitoring of all compute, database, network, and application layers with custom alerting.
Incident Response
On-call SRE team with defined SLAs — P1 incidents resolved within 15 minutes, with full post-mortem.
Database Management
Managed RDS, DynamoDB, and MongoDB Atlas — backups, patching, performance tuning, and failover.
Patch & Update Management
Scheduled OS and security patching with change management — zero unplanned downtime from updates.
Cost Management & Reporting
Monthly cost reporting, anomaly detection, reserved instance recommendations, and budget alerts.
Disaster Recovery
DR planning, regular DR tests, RTO/RPO definition, and failover automation for critical workloads.
Use Cases in Production
Real deployment patterns — the specifics vary per client, but the structure stays the same.
E-commerceManaged Cloud Operations for a £20M E-commerce Business
A growing e-commerce business had outgrown their part-time infrastructure contractor but could not justify a full-time SRE hire. They were experiencing 2–3 unplanned outages per month.
Fully managed cloud operations covering AWS infrastructure, database management, security patching, cost reporting, and 24/7 incident response with defined SLAs.
- Unplanned outages reduced from 2–3/month to zero in 6 months
- Cloud costs reduced 22% through ongoing optimisation included in the service
- Engineering team focused entirely on product — no infrastructure interruptions
FinTechSOC 2 Compliant Cloud Management
A FinTech startup needed SOC 2 Type II compliance to win enterprise customers but had no internal capability to implement and maintain the required security controls.
Managed cloud service with SOC 2 controls built in — IAM governance, security monitoring, patch management, access logging, and quarterly review documentation.
- SOC 2 Type I achieved within 3 months of engagement
- Type II audit passed in month 12 — first enterprise customer signed based on compliance
- Zero security incidents in 18 months of managed service
Why Choose Us for Cloud Management & Support
Proactive, Not Reactive
We detect and resolve issues before they impact your users — not after tickets start arriving.
Predictable Monthly Cost
Fixed-fee managed services with no surprise bills. We optimise your cloud spend as part of the service.
Your Team Ships Features
With operations handled, your engineers focus on product. No more context-switching to manage incidents.
Full Visibility
Real-time dashboards, monthly reports, and quarterly architecture reviews — you always know what's happening.
Our Delivery Process
A structured path from business process discovery through to live deployment and continuous improvement.
Environment Audit
Assess current infrastructure, identify risks, and define monitoring and alerting baselines.
Monitoring Setup
Deploy monitoring stack, configure alerts, establish runbooks, and on-call rotation.
Handover & Optimisation
Transition operational responsibility with knowledge transfer, first 30-day hardening sprint.
Ongoing Operations
Monthly reporting, quarterly architecture reviews, and continuous cost and performance optimisation.
Industries We Serve
Technologies We Use
Industry-proven tools chosen for performance, reliability, and long-term support.
AWS
Azure
Docker
KubernetesFrequently Asked Questions
Ready to Build Something Great?
Let's turn your idea into a product. Book a free 30-minute discovery call with our team — no commitment, just clarity.