B2B & B2C Portal Development
Self-Service Portals That Reduce Costs and Build Loyalty
Customer portals, dealer networks, supplier platforms, and partner ecosystems — we build secure, scalable web portals that give your customers and partners the self-service experience they expect while dramatically reducing your operational overhead.
60%
Reduction in Support Calls
40%
Faster Dealer Onboarding
24/7
Self-Service Availability
50+
Portals Delivered
Self-Service Portals That Reduce Costs and Build Loyalty
Customer portals, dealer networks, supplier platforms, and partner ecosystems — we build secure, scalable web portals that give your customers and partners the self-service experience they expect while dramatically reducing your operational overhead.
Our portals are built with role-based access control, SSO integration, and real-time connection to your ERP, CRM, and billing systems — so every user sees live, accurate data relevant to their relationship with your business.
- Granular role-based access — customers, dealers, and partners each see only their data
- Enterprise-grade security — SSO, MFA, session management, and audit logging
- Operational cost reduction — self-service reduces inbound volume 40–60%
- ERP/CRM integration — live data, never stale manual exports
60%
Reduction in Support Calls
B2B & B2C Portal Development Capabilities
A complete suite — from initial workflow mapping through to production deployment and ongoing optimisation.
Customer Self-Service Portal
Account management, order tracking, invoice history, and support ticket management for B2C customers.
Dealer & Partner Network
Multi-tier dealer portals with regional pricing, inventory visibility, order management, and performance dashboards.
Supplier & Vendor Portal
Procurement portals for supplier onboarding, PO management, invoice submission, and compliance documentation.
Employee Self-Service Portal
HR portals for leave management, payslips, expense claims, and company knowledge bases.
Client Reporting Dashboards
White-labelled or branded client portals showing project status, analytics, and custom KPI reports.
ERP & CRM Integration
Real-time portal data synchronised with your Salesforce, SAP, Odoo, or Dynamics backend.
Use Cases in Production
Real deployment patterns — the specifics vary per client, but the structure stays the same.
ManufacturingDealer Portal for a Manufacturing Group
A manufacturer with 800 trade accounts was processing B2B orders by email and phone — no self-service, no account visibility, and constant back-and-forth on pricing and availability.
A dealer portal with account-specific pricing, order history, live stock visibility, invoice downloads, and a re-order feature. Integrated with the ERP for real-time data.
- 75% of B2B orders moved to self-service within 4 months
- Order processing cost reduced 60% per order
- Dealer satisfaction score improved from 3.8 to 4.6 out of 5
Financial ServicesClient Reporting Portal for an Investment Firm
An investment firm was sending PDF portfolio reports by email quarterly. Clients had no real-time visibility and the reporting team spent 40 hours per quarter compiling and distributing reports.
A white-labelled client portal with real-time portfolio dashboards, document library, and secure messaging. Integrated with the firm's portfolio management system.
- Quarterly reporting effort reduced from 40 hours to 4 hours
- Client NPS improved 18 points after portal launch
- 94% of clients actively using the portal within 3 months
Why Choose Us for B2B & B2C Portal Development
Role-Based Access Control
Granular permissions ensuring customers, dealers, and partners each see only the data and actions relevant to their relationship.
Enterprise-Grade Security
SSO, MFA, session management, and audit logging on every portal — required for enterprise and regulated environments.
Operational Cost Reduction
Self-service portals typically reduce inbound support volume by 40–60%, freeing your team for higher-value interactions.
Integration with Your Stack
Connected to your ERP, CRM, billing, and inventory systems — so portal data is always live and accurate.
Our Delivery Process
A structured path from business process discovery through to live deployment and continuous improvement.
User Role Mapping
Define all user types, their data access requirements, workflows, and integration points.
Portal Architecture
Auth design (SSO, RBAC), data model, API contract, and frontend architecture.
Build & Integrate
Portal development with ERP/CRM integration, security hardening, and UAT.
Launch & Train
Phased rollout with user training, migration from existing systems, and support.
Industries We Serve
Technologies We Use
Industry-proven tools chosen for performance, reliability, and long-term support.
React
Node.js
AWS
DockerFrequently Asked Questions
Ready to Build Something Great?
Let's turn your idea into a product. Book a free 30-minute discovery call with our team — no commitment, just clarity.